Core Responsibilities

1. Schedule & Milestone Management

• Create and maintain project milestones using MS Project.
• Update and monitor Gemba dashboards; track Out-of-Box Events (OBE).
• Support adherence to agreed project timelines and deliverables.

2. Customer & Meeting Support

• Arrange and prepare meeting facilities for customer engagements.
• Attend pre-input meetings, escort customers to aircraft, and provide on-ground support as required.
• Assist the Customer Project Manager (CPM) with communications, meeting notes, and follow-up actions.

3. Commercial Controls

• Cross-check planning documents against approved work estimates.
• Review and reconcile proposals against estimates for accuracy.
• Maintain weekly invoice and payment tracking status.

4. Documentation Management

• Establish and administer MS Teams project collaboration sites.
• Compile QA014, DAF, and WAL documentation with photo records for CPM validation.
• Submit QA014 following Return to Service (RTS) and ensure proper SharePoint folder management.

5. System Transactions (SAP/CPM Tools)

• Raise, print, and issue Shop Visit Orders (SVOs) upon approval.
• Record and update DAF/WAL in SAP and CPM applications.
• Manage SG173 labour add-ons and QA114 planning changes.

6. Performance Tracking

• Consolidate and report weekly labour performance and Business Efficiency (BE) metrics.

7. Project Automation & Process Improvement

• Identify opportunities to digitize and automate project workflows.
• Conduct data analysis to support process improvements, capacity planning, and invoicing accuracy.
• Lead or support automation projects, including automatic TECO of projects.
• Document, standardize, and share automation outcomes and best practices across teams and work with Various stakeholders. 

Key Skills & Qualifications

• Proficiency in MS Project, SAP (SVO, PR, CPM Tool), SharePoint, and Excel.
• Strong programming skills in Excel VBA Macros or Python for automation and data analysis.
• Demonstrated project coordination skills with strong attention to detail.
• Effective interpersonal and communication abilities across cross-functional teams.
• Experience in data analysis and automation within project environments.
• Familiarity with MRO processes, cost tracking, and milestone management.
• Ability to prioritize and manage multiple project tasks in parallel.